Building New Recruitment System

After successfully completing a Community migration project, the Float into the Clouds team was leveraged to build a new applicant management system.

This applicant management system plugs in the Recruitment Marketing Platform Talemetry via API. From there, as a new applicant applies online, the Salesforce system then receives the applications and helps recruiters sort them. Then, a recruiter can conduct a phone screen, within Salesforce using Flows, with ease. Depending on the outcome of the answers, to the phone screen/interview, the Salesforce Flow then provides scripts on how to end calls or what questions to ask next.

With this new Salesforce based recruitment system, the client is able to access more powerful Salesforce reports, while also having greater control on the processes that recruiters use. Then, once the applicant is fully vetted, they are displayed in the Salesforce Community that was previously built.

Condensing Multiple Orgs

Float int the Clouds has been working hard over the past few months to condense four different Salesforce orgs that one client has, into one Salesforce org. This has been a challenge to do given the amount of different business processes and automations that are in four different orgs.

However, the Float into the Clouds team has successfully completed the project within three months. This included completing the final data migration to condense all the leads, contacts, accounts and more into one org.

A project like this is entirely do-able, but can seem daunting. The biggest challenge is mapping out all of the business processes and how will they all work in the new org!

Building New Community

The Float into the Clouds team has recently helped a client in the recruitment industry revitalize the experience for their Hiring Managers!

Previously Hiring Managers would use the old Salesforce Portal technology to submit job openings and reviewing candidates. While the old portal technology, within Salesforce, was usable, it was not visually appealing.

So, with Salesforce Communities becoming a very mature product, the Float into the Clouds team recommended the client look at migrating. This project started working with a UI/UX Designer to create the new design for the community. This included the team here providing suggestions on the most common use cases that should be incorporated into the design.

Once the design was built, the Float into the Clouds team then “cut up” the design and integrated into the Salesforce Community. This included building new logic and pages to support the new functionality available within the design!

Now that the project is complete, and the community is ready for use, the client has started to migrate their user from the Portal to the Community without requiring new logons to be used!

Creating a Case Form

The Float into the Clouds team is helping a client condense 15 different case submission forms into one.  This will make it easier for users by allowing them to only…

The Float into the Clouds team is helping a client condense 15 different case submission forms into one.  This will make it easier for users by allowing them to only have to remember one URL.  And for the agents, the Float into the Clouds team is updating the form to include all the relevant fields in the one form.

That way the agents get the information they need when they first view the case (presently they have to exchange multiple emails).  Another exciting project enhancing the Salesforce experience!

We want to connect and learn more about your needs!