Building New Community

The Float into the Clouds team has recently helped a client in the recruitment industry revitalize the experience for their Hiring Managers!

Previously Hiring Managers would use the old Salesforce Portal technology to submit job openings and reviewing candidates. While the old portal technology, within Salesforce, was usable, it was not visually appealing.

So, with Salesforce Communities becoming a very mature product, the Float into the Clouds team recommended the client look at migrating. This project started working with a UI/UX Designer to create the new design for the community. This included the team here providing suggestions on the most common use cases that should be incorporated into the design.

Once the design was built, the Float into the Clouds team then “cut up” the design and integrated into the Salesforce Community. This included building new logic and pages to support the new functionality available within the design!

Now that the project is complete, and the community is ready for use, the client has started to migrate their user from the Portal to the Community without requiring new logons to be used!

Creating a Case Form

The Float into the Clouds team is helping a client condense 15 different case submission forms into one.  This will make it easier for users by allowing them to only…

The Float into the Clouds team is helping a client condense 15 different case submission forms into one.  This will make it easier for users by allowing them to only have to remember one URL.  And for the agents, the Float into the Clouds team is updating the form to include all the relevant fields in the one form.

That way the agents get the information they need when they first view the case (presently they have to exchange multiple emails).  Another exciting project enhancing the Salesforce experience!

Salesforce Certified Sharing and Visibility Designer

We have recently had a member of our team complete the Salesforce Certified Sharing and Visibility Designer.  This…

We have recently had a member of our team complete the Salesforce Certified Sharing and Visibility Designer.  This certification focuses on large data volumes and how to appropriately share records within Salesforce.  Talk with us about how we can help you!

A Busy Fall

The Float into the Clouds team has been busy going into fall.  We are pleased to welcome two new clients.  Additionally, we have three large implementations under…

The Float into the Clouds team has been busy going into fall.  We are pleased to welcome two new clients.  Additionally, we have three large implementations under way presently.  It will be a busy end to 2017!

We can help you implement Marketing Automation tools!