The team has been busy over the past few months helping clients implement Salesforce Surveys (for NPS scores) and Salesforce Incentive Management!
For Salesforce Surveys the team has been a custom object and tracking so that the client team’s can follow-up as appropriate, and track that follow-up, with their promotors and detractors. This is for a healthcare benefits organization in the USA.
For Salesforce Incentive Management the team has been working with an organization in the USA that provides training programs for contractors. As such, there has been many different compensation plans in the past, and we have built the SPIFF system to support that. Now instead of the commission/compensation process taking days it can be handled in a few hours!
